Effective Date: 1st April 2020
Guru Om Web (“Company,” “we,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us. By using our services, you agree to the practices described in this policy.
1. Introduction
This Privacy Policy governs the data handling practices of Guru Om Web and applies to all individuals and entities (“users,” “clients”) who engage with our services, including web hosting, web design, and digital marketing.
If you do not agree with the terms of this Privacy Policy, please refrain from using our services.
2. Data We Collect
We collect information to provide and improve our services. This includes:
- Personal Information:
- Name, email address, phone number, billing and payment information, business details.
- Non-Personal Information:
- IP address, browser type, operating system, device type, and cookies.
- Hosting Data:
- Files, databases, and content hosted on our servers.
- Communications Data:
- Emails, feedback, and messages sent to us for support or inquiries.
3. How We Use Collected Data
We use the information collected for purposes including, but not limited to:
- Service Delivery:
- To set up and maintain accounts, process payments, and deliver requested services.
- Customer Support:
- To respond to inquiries, troubleshoot issues, and improve user experience.
- Improvement of Services:
- To monitor website performance, analyze trends, and optimize services.
- Marketing:
- To send promotional messages, newsletters, and updates (with consent).
- Legal Compliance:
- To comply with applicable laws, regulations, or legal processes.
4. Sharing of Data
We do not sell or rent your personal data. However, we may share information with:
- Trusted Third Parties:
- Payment gateways, email providers, analytics tools, or hosting infrastructure providers.
- Legal Obligations:
- When required to comply with legal processes or enforceable governmental requests.
5. Data Security
We implement robust security measures to protect your data, including:
- Data encryption in transit and at rest.
- Firewalls and intrusion detection systems.
- Restricting access to data to authorized personnel only.
While we strive to protect your data, no system is completely secure. Therefore, we cannot guarantee absolute security of your information.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Enhance user experience by personalizing content.
- Collect analytics data to improve service functionality.
You can manage or disable cookies through your browser settings. However, this may limit your access to certain features.
7. Data Retention
We retain personal data only as long as necessary to:
- Fulfill the purposes outlined in this policy.
- Comply with legal and regulatory requirements.
Data no longer needed will be securely deleted or anonymized.
8. User Rights
We respect your rights concerning your data. These include:
- Access and Correction:
- You can request access to your personal data and have inaccuracies corrected.
- Data Deletion:
- You may request the deletion of your personal data, subject to legal retention obligations.
- Opt-Out of Marketing:
- You can unsubscribe from marketing communications at any time.
For exercising these rights, contact us at [email protected].
9. International Data Transfers
For users located outside India, your data may be transferred to our servers in India. We ensure compliance with applicable international data protection standards, including GDPR, for cross-border transfers.
10. Updates to the Privacy Policy
We may update this Privacy Policy periodically. The “Effective Date” at the top indicates when this policy was last modified. For significant changes, we will notify users via email or through our website.
11. Contact Information
For privacy-related inquiries, complaints, or feedback, please contact us:
Email: [email protected]